Have a question? Let our Guest Services team help.
Call Us: 503.639.8860 ext. 0
Text Us: 503.908.3000
Washington Square Guest Services is located inside our west entrance near Williams-Sonoma and Godiva Chocolatier. Representatives may be reached Monday through Saturday from 10am to 9pm, and Sundays from 10am to 7pm. For further guest assistance, we offer Roving Ambassadors throughout the property to assist with questions, wayfinding, and anything to make your trip to Washington Square an unforgettable and enjoyable experience.
The following amenities can be found at Guest Services:
• Mall Gift Cards branded by Visa® or Choose from 50 of the Most Popular Gift Cards
• Mall Information: Mall Events, Kids Club, Restaurant Menus, Mall Brochures
• Visitor Information: Hotel Information, Shopping & Dining Visitor Rewards booklets
• Complimentary Wheelchairs
• Electric Carts
• Lost and Found
• Fax Services
• Job Opportunities
• Stroller Rental (Single & Double Strollers, also available near the Children's Play Area)
• Tri-Met Bus Passes (Monthly passes or booklets of 10 tickets, cash payment accepted)
Washington Square offers 24-hour professional Security. Security assistance is available to guests by either visiting the Guest Services, the Security Office or by stopping a Security Officer in the mall. The Security Office is accessible through an exterior entrance on the east side of the mall between the Summit Food Collection entrance and JCPenney.
All members of the Security team are trained in First Aid, CPR, and are AED (Automatic Electronic Defibrillator) certified.
To contact Washington Square Security, call (503) 639-8860.
Legacy Funland - Children's Play Area
Take a break from shopping and entertain the kids at Legacy Funland, sponsored by Randall Children's Hospital, located near JCPenney. Your little ones (under 42-inches tall) will be thrilled to explore Oregon through our kid-sized adventure complete with a canoe, butterflies, a sea turtle and the Tualatin River Bridge! The play area closes daily from 1pm to 2pm for mid-day cleaning.
Lost & Found
Contact the Security Office anytime, day or night, for an item that has been lost or misplaced in the shopping center. Call (503) 639-8860.
The center opens daily at 7am for mall walking.
Free Wireless Internet
Visit our Summit Food Court for free wireless internet. Available in the Summit Food Court.
Planning a visit from out of the area? Please click here for more information about Washington Square's visitor programs.
Family Friendly Events & Amenities
Making life easier and more fun when shopping with little ones. Please click here for more information about our family friendly events and amenities.
Begin utilizing Washington’s premium space, targeting your consumer and promoting your brand and/or service today!
Macerich recognizes the importance of environmental and social considerations in conducting our business. We strive to conduct our business in a socially responsible manner that balances consideration of environmental and social issues with creating long term value for our Company and our stockholders. Macerich is committed to improving its natural resource efficiency and demonstrating that the operation and development of its properties can be conducted in an environmentally responsible and sustainable manner. Consideration of these issues is an ongoing part of operations, whether it relates to our offices or centers.
Macerich has already achieved many benefits through our concerted environmental efforts as outlined in our Sustainability Report. Click here to view a copy of our Sustainability Report. In our Sustainability Report we are pleased to share details of Macerich’s company-wide efforts to operate in an environmentally responsible and sustainable manner. Sustainability has become a guiding principle that is integrated throughout our organization and become part of our corporate culture. Macerich’s Sustainability Program began in 2008 and since that time comprehensive efforts have focused on our people, our properties and our processes. In this Sustainability Report you will learn about our efforts in four key focus areas and specific programs for the following:
• Renewable Energy
• Energy Management & Operational Efficiencies
• Sustainable Developments and Redevelopments
• Recycling and Solid Waste Management
• Water Conservation Transportation and Parking
• Solar Program
Our success to date has shown that environmental and financial goals are not mutually exclusive. Recently, we elevated our efforts and are in the process of installing solar panels at 11 properties in Arizona, California, Colorado Connecticut and New York. These solar installations are part of our new partnership with Panasonic Eco Solutions North America that is designed to yield an estimated 10MW of clean energy, enough to power approximately 10,000 homes. Centers participating in this solar initiative are: Panorama Mall, Los Cerritos Center, The Oaks, Lakewood Center, FlatIron Crossing, Fresno Fashion Fair, SanTan Village, Queens Center, Danbury Fair Mall, Inland Center, and Twenty Ninth Street.
Macerich is committed to generating real savings and environmental impacts that enhance our position in our communities and with our stockholders and partners across the industry. Through this commitment, we look forward to increasing the benefits for Macerich and the environment in the years ahead.
Have Questions? We have answers.
Call Us: (503) 639-8860 ext. 0
Text Us: (503) 908-3000
9585 SW Washington Square Road
Portland, OR 97223
P: (503) 639-8865
F: (503) 620-5612 Fax
Mon: 10:00 AM - 7:00 PM
Tues: 10:00 AM - 9:00 PM
Wed: 10:00 AM - 9:00 PM
Thurs: 10:00 AM - 9:00 PM
Fri: 10:00 AM - 9:00 PM
Sat: 10:00 AM - 9:00 PM
Sun: 10:00 AM - 7:00 PM
Restaurant and Department Store Hours May Vary