Brand Representative

Reporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals which support store goals.

People 

Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards

Acknowledges, interacts and builds relationships with guests; especially guest loyalty

Consistently receives positive, unsolicited guest feedback

Communicates effectively with store management and guests

Treats others fairly, with respect and values differences; does not pass judgement on potential guests

Supports an environment of leaning and trust by acting as a positive role model

Process

Completes opening/closing procedures and tasks as directed by management with a guest focus

Is able to locate merchandise effectively and maintain organization

Is able to perform register transactions quickly and efficiently

Is able to process transactions accurately, as well as handle cash and provide change without error

Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets

Maintains a safe work enforcement and reports any potential hazards to leadership

Participates and assists in the preparation for the stores inventory

Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business

Presentation

Assists in the construction of merchandising and window displays

Maintains a clean and presentable store environment

Represents the brand by adhering to appropriate standards of dress and grooming