Omni Associate

Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service - Actively listens to customer issues in a calm and agreeable manner to resolve problems.

Enterprise Fulfillment-Monitors the Enterprise Fulfillment application, picks merchandise orders, and acknowledges completion - Accurately packs orders in accordance with packing requirements - Completes all Ship from Store and Buy Online Pick Up in Store activities in a timely manner.

jcp.com Operations - Research jcp.com order shortages/overages & completes shipment check-in - Assists with the jcp.com return processes - Completes order binning and system reporting to complete the jcp.com processes - Assists with overall organization and maintenance of jcp.com stockroom - Processes jcp.com order delivery and returns transactions.