Lovesachas an entrepreneurial spirit within its walls. It's innovative and exciting.Our products and our people are one of a kind. We are changing the waypeople think about furniture. While embarking upon a career with us; youwill work within an interdependent team of passionate professionalscollaborating to exceed expectations in all facets of our growingbusiness.
Voted by FurnitureToday Magazine into the Top 100 Growing Furniture Company; we are excited aboutthe future!!
AtLovesac, we believe you should be free to live the life you love. As a SalesAssociate, you have a passion for our product and our customers, creating aunique experience for them. You identify the customer’s needs throughutilization of the Lovesac proprietary selling process through demonstrating,quoting and closing sales, providing a customized shopping experience.Key Job Responsibilities:
Isresponsible to meet or exceed individual sales goals and key performanceindicators
UsesLovesac’s proprietary selling process, providing each customer withoutstanding service by greeting and acknowledging every customer,demonstrating all products, maintaining outstanding standards,comprehensive knowledge of entire product line and by applying “commonsense and good taste” at all times
Offersadditional financing options to customer including but not limited toLovesac credit card and secondary financing programs, etc.
Consistentlyeducates clients of current promotional offerings and products whilemaintaining knowledge of current promotional offerings andproducts
Maintainsinventory integrity and accuracy protecting company assets at all times
Assistsin the execution of any promotional campaigns, including product placementand marketing updates pursuant to Company standards
Partnerswith store management to ensures that all customer service issues areresolved, and enhance all aspects of customer service, including ordermanagement
Participatesin ensuring that store standards are maintained (i.e., merchandising,marketing, store cleanliness, appropriate floor replenishment, backroomorganization, safety, etc.) in accordance with Company operating policiesand procedures
Maintainsinventory integrity through accurate processing of all POS transactions(i.e., sales, returns and exchanges) providing accurate information toclients
Maintainsa calm demeanor and manages issues professionally and according to ourcompany standards
Actswith integrity and trust at all times, modeling behavior that respects ouremployees, peers and customers in accordance with the core values of ourcompany
Requirements & Qualifications:
Acandidate should have a high school diploma or equivalent and a minimum 1-2years of related sales experience.
ASales Associate is self-motivated and loves to sell. You are great at listeningand are able to determine the correct needs of the customer. A Sales Associatehas strong attention to detail and is organized, ensuring proactive and timelyfollow up with customers. You are flexible to the changing needs of thebusiness and always act with the customer in mind. A Sales Associateestablishes and maintains professional and collaborative relationships withpeers, managers and customers. You respect customers and comply at all timeswith the standards, procedures and policies contained in the Lovesac EmployeeHandbook.ASales Associate must:
Becapable of using and operating all store equipment as required includingbut not limited to: iPad, laptop, POS systems, etc.;
Beproficient in Microsoft Office, POS systems, and have excellent and clearcommunication skills;
Beable to move objects (including medium to large furniture items up to 75pounds) from a lower to a higher position or horizontally fromposition-to-position while working on the selling floor;
Beable to perform furniture demonstrations repeatedly throughout the day;
Beable to assemble furniture.
ASales Associate is required to travel, as required by the Company in its solediscretion, to customers’ homes, out of town meetings in accordance withcompany policies potentially using various forms of transportation. A validdriver’s license is preferred.
Unlessotherwise provided by law or unless excused as a result of a reasonable accommodation,morning, evening, weekend and holiday work are required due to the fact thatour stores, including our website, are open seven days a week.