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Location & Hours

9585 SW Washington Square Rd
Portland, OR 97223
(503) 639-8860
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Mon-Sat: 10am-9pm
Sun: 10am-7pm
Restaurant & Anchor Store Hours May Vary

Guest Services

Washington Square Guest Services Phone: 503-639-8860 ext. 0
Have a question? Let our concierge team help. Text us at 503.908.3000

Washington Square Guest Services is located between Summit Court and our west entrance.  A Guest Services or Security representative is available Monday through Saturday from 10 a.m. to 9 p.m. and Sunday from 10 a.m. to 7 p.m. 

After hours, a 24-hour Security office is accessible through an exterior entrance on the east side of the mall between the Summit Food Collection entrance and JCPenney.

Washington Square offers many amenities to enhance your shopping experience including family restrooms & nursing areas, comfortable soft seating areas, a children's play area, and conveniently located single & double stroller rentals. Additional amenities include:

Gift Cards
Mall Gift Cards branded by Visa® or Choose from 50 of the Most Popular Gift Cards.
Now you can choose a Visa branded Mall Gift Card or choose from over 50 gift cards redeemable at your favorite stores, restaurants and more!
Wheelchairs/Electric Carts
Wheelchairs are available at the Guest Services/Security Center for free.

Lost and Found
Check the Guest Services/Security Center for an item you lost in the mall.

Guests and store employees may send or receive faxes from the Guest Services/Security Center for 50 cents per page. The first page is $2 for long distance faxes. The fax number for Guest Services is 503-620-6602.

Mall Information
Call or stop by for any information regarding mall events, store phone numbers, directions, and mall brochures.

Mall Walking
The center opens daily at 7am for mall walking.

Free Wireless Internet
Visit our Summit Food Court for free wireless internet.  Available only in the Summit Food Court.

Stamps are available at Guest Services/Security Center in books of 20.

Tri-Met Bus Passes
Monthly passes or booklets of 10 tickets for Tri-Met are available at the Guest Services/Security Center. Cash is accepted for payment. For more information on Tri-Met, please click here: Tri- Met

Security Assistance
Security assistance is available to guests by either visiting the Guest Services/Security Center, the Security Office, or stopping a Security Officer in the mall.

Visitor Information
Planning a visit from out of the area?  Please click here for more information about Washington Square's visitor programs.