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Location & Hours

9585 SW Washington Square Rd
Portland, OR 97223
(503) 639-8860
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Mon-Sat: 10am-9pm
Sun: 10am-7pm
Restaurant & Anchor Store Hours May Vary

Guest Services

Washington Square Guest Services: 503.639.8860 ext 0
Have a question? Let our Guest Services team help. Text us at 503.908.3000


Washington Square Guest Services is located inside our west entrance near Williams-Sonoma and Godiva.  Representatives may be reached Monday through Saturday from 10am to 9pm, and Sundays from 10am to 7pm. For further guest assistance, we have Roving Ambassadors on property to assist with questions, wayfinding, and anything to make your trip to Washington Square an unforgettable and enjoyable experience.

The following amenities can be found at Guest Services:
- Mall Gift Cards branded by Visa® or Choose from 50 of the Most Popular Gift Cards
- Mall and Event Information  
- Restaurant Information and Menus
- Job Opportunities
- Complimentary Wheelchairs & Electric Carts
- Stamps
- Stroller Rentals
- Transportation Information
- Tri-Met Bus Passes

Security Assistance

Washington Square offers 24-hour professional Security. Securtiy assistance is available to guests by either visiting the Guest Services, the Security Office or by stopping a Security Officer in the mall.  The Security Office is accessible through an exterior entrance on the east side of the mall between the Summit Food Collection entrance and JCPenney.

All members of the Security team are trained in First Aid, CPR, and are AED (Automatic Electronic Defibrillator) certified.

To contact Washington Square Security, call (503) 639-8860.

Lost & Found
Contact the Security Office anytime, day or night, for an item that has been lost or misplaced in the  shopping center. Call (503) 639-8860.

Mall Walking
The center opens daily at 7am for mall walking.

Free Wireless Internet
Visit our Summit Food Court for free wireless internet.  Available only in the Summit Food Court.

Tourist Information
Planning a visit from out of the area?  Please click here for more information about Washington Square's visitor programs.