Seasonal Support Associate

Posted October 11, 2016
Main Objective
To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers.
Essential Job Responsibilities
Sales Support

-Replenish merchandise on the sales floor
-Perform stock checks for customers and in support of sales associates
-Assist with merchandise floor moves and other visual tasks
-Process POS transactions accurately and efficiently
-Comply with all sales related policies and procedures
Customer Service
-Greet each customer in a warm and friendly manner
-Interact with customers as they enter the store
-Respond to customer's questions quickly and accurately
-Determine customer's needs and direct them to the appropriate sales associate
-Assist the sales associates in resolving all client problems and complaints as needed
-Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
-Provide the highest level of customer service
-Keep sales floor and merchandise neat, organized and stocked
-Unpack, hang/fold merchandise, and secure security tags when needed
-Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
-Adhere to work schedule, inclusive of time and attendance
-Comply with all Point-of-Sale policies and procedures

Please email resume to mkl.00716@michaelkors.com, subject: Seasonal Support Associate